Refund Policy
General Refund Policy
Website design, setup, hosting configuration, maintenance, SEO setup, and technical services involve custom work. Refund eligibility depends on the project stage, work completed, and any written agreement made before the project begins.
Deposits
Deposits may be non-refundable once project planning, design work, setup, communication, or development has started.
Website Project Payments
Payments for completed work, approved milestones, launched websites, delivered files, or completed setup services are generally not refundable.
Monthly Support Plans
Monthly support plans are recurring services. Cancellation stops future billing after the agreed notice period, but previous monthly payments are generally not refunded once the service period has started.
Hosting and Domain Fees
Domain registration, domain renewal, hosting, third-party tools, premium plugins, software subscriptions, or external service fees are generally non-refundable once purchased, renewed, activated, or billed by the provider.
Important: This page is a business policy template and should be reviewed or customized before accepting live payments or client agreements. It is not legal advice.